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Privacy Policy

Last Updated: 04.09.2024

At Dogsyard, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website and make a purchase.

1. Information We Collect

  • Personal Information: When you create an account, place an order, or subscribe to our newsletter, we collect personal information such as your name, email address, shipping address, billing address, and payment information.
  • Usage Data: We collect information about how you access and use our website, including your IP address, browser type, operating system, pages visited, and time spent on the site.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders.
  • To communicate with you regarding your order status and customer service inquiries.
  • To send you newsletters, marketing communications, and promotional offers (you can opt out at any time).
  • To analyse website traffic and usage to improve our services and user experience through Google Analytics.

3. Google Analytics

We use Google Analytics to monitor and analyse the usage of our website. Google Analytics collects information such as your IP address and browser type. You can learn more about Google Analytics and its privacy practices at Google’s Privacy Policy.

4. Contact Forms

If you contact us using our contact form, we will collect the information you provide, including your name and email address. We will use this information to respond to your inquiries and provide support.

5. Reviews

When you submit a review for our products, we may collect your name, email address, and the content of your review. This information may be displayed on our website to help other customers make informed decisions.

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, please remember that no method of transmission over the internet or method of electronic storage is 100% secure.

7. Your Rights

You have the right to access, correct, or delete your personal information. If you wish to exercise these rights, please contact us at support@dogsyard.com.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a new effective date. We encourage you to review this Privacy Policy periodically for any updates.

9. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at contact@dogsyard.com.